Privacy Policy

Last updated: May 2026

Spark Memories ("we," "us") helps families preserve a loved one's life story. This policy explains what we collect, how we use it, and the choices you have. Questions? Email [email protected].

Information we collect

Account details you provide (such as name and email), the memories you create (written stories, photos, and voice and video recordings), and basic technical information needed to operate the service.

How we use your information

To deliver weekly prompts, store and display your memories, transcribe recordings, provide support, and keep the service secure. We do not sell your personal information.

Transcription

Voice and video recordings are processed to generate written transcripts so your memories are searchable and readable.

Sharing

Your memories are private and shared only with the family members you choose. We use trusted service providers (for hosting, storage, email delivery, and transcription) solely to operate the service.

Data retention & security

We retain your memories so you can access them over time, and we use reasonable safeguards to protect your data. You may request deletion of your account and memories at any time.

Your choices

You can access, edit, or delete your memories, and contact us to request a copy or deletion of your data.

Contact

Spark Memories — [email protected]